It has come to our attention that senior citizens nationwide are
receiving pre-recorded messages from medical alert imposters claiming to be
Life Alert. These are unauthorized, unsolicited, recorded calls that invite
you to push the #1 number on your phone to connect to a live sales person.
The recordings sound like a real person claiming that either “someone
has purchased a Life Alert system for you”, or that “You qualify for a free
Life Alert.” Other calls may say they are calling from a shipping department
to confirm a free order or to send upgraded Life Alert equipment. These
calls are not made by Life Alert. All of these are telemarketing scammers
trying to mislead and defraud consumers by using our trademarked name so
they can get your address, credit card number and bank information to charge
We would like to remind you that Life Alert does not employ
telemarketers or perform cold calls so if you do receive a recorded call
saying they are Life Alert or the “I’ve fallen and can’t get up” people,
please DO NOT press the #1 button to talk to a sales person.
More importantly never
give your personal information or credit card number over the phone to
anyone in which you did not initiate the call.
Life Alert Emergency Response
is investigating this nationwide telemarketing scam and is currently working
with the authorities.
If you have any question or concerns in regards to this matter, please
send an email to [email protected].
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