Life Alert Dispatch Center - 24/7 Emergency Response When You Need It Most
Real Member Testimonial:
"My heart was racing and I was scared to say the least. Life Alert was on point… They stayed on the line with me until EMS arrived. It was comforting not to be alone."
— S.A., Charleston, SC
Life Alert's Dispatch Centers
Life Alert owns and operates its own Emergency Dispatch Centers. When you press your button, you reach a Life Alert medical alert dispatcher — not a hired call center or shared system. Ours alone.
That ownership is why we have saved a life every 11 minutes for nearly four decades. We can stand behind that number because we have controlled every part of the process since 1987.
What happens when you press the button
A trained Life Alert dispatcher answers fast — never a recording or automated menu. They assess the situation in real time, dispatch the right help, notify your family, and stay on the line with you — calm, reassuring, and focused — until help physically arrives and you are safe.
We respond to every type of emergency: medical events, falls, fires, home intrusions, or just feeling unsafe.
Company-owned dispatch centers — never outsourced
Five Diamond Certified by The Monitoring Association
Dispatchers trained exclusively for Life Alert emergencies
UL Listed
We stay on the line until help physically arrives
800,000+ documented lives saved since 1987
One button. A real person. Help is on the way.
For information call now: 1-800-990-0595
Trained for the Moments That Matter Most
Before they ever take a live emergency call, Life Alert dispatchers complete up to a year of specialized training in medical conditions, safety, and our equipment.
They are also trained to recognize when someone is frightened or in distress and to calmly help keep the caller steady and reassured until help arrives.
Every Dispatcher. Every Call. Only Life Alert.
Life Alert dispatchers are dedicated to helping our members and their loved ones — whether it's the subscriber themselves or a family member or friend who is there that day. They are not juggling calls for multiple companies or competing protocols. They know our equipment, our standards, and how to help — and that focus has remained the same since 1987.
Key Features of Life Alert's Emergency Dispatch Center
What Life Alert Members Say About Our Dispatchers
“My husband was having trouble breathing. Life Alert was calm, gave clear instructions… stayed on the phone with me. Was very comforting!”
— J.R., Wilkes Barre Township, PA
“Life Alert dispatchers always put you at ease when you are having a crisis because they are always with you from start to finish. I have always been thankful for their service.”
— R.E., Kuna, ID
“Life Alert responded fast, friendly and was very helpful with our situation. The dispatcher was also very calm. This helped me stay calm as well.”
— V.L., Chico, CA
“The Life Alert dispatcher notified my family and stayed on the phone with me until emergency services arrived.”
— J.H., Los Angeles, CA
“I have had Life Alert for over 10 years. It gives one a positive sense of security. Life Alert has always been prompt to respond and always helpful.”
— M.C., East Hartford, CT
“The Life Alert dispatcher answered within 10 seconds of pressing my pendant. They stayed on the line with me until paramedics arrived.”
— S.T., Zephyrhills, FL
One call is all it takes.
Request your FREE Life Alert brochure today:
1-800-990-0595
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Life Alert® is a registered trademark of Life Alert Emergency Response, Inc. Copyright © 1987-2026, Life Alert Emergency Response, Inc. All Rights Reserved.
1 When you pay one year in advance. 2 Device uses AT&T cellular coverage for proper operation. Service may not be available in all areas. 3 Life Alert defines a life saved from a catastrophic outcome as an event where a subscriber activated the system, had an actual emergency, was home alone, was unable to get to the phone to call for help, and Life Alert dispatched help.